Listening Parts
Health Insurance Coverage Inquiry
FREE
Summer Camp Program RegistrationEvent Ticket Refund RequestEvent Photography Package SelectionOnline Music Lesson RegistrationJob Relocation Assistance RequestWedding Photography Package InquiryPrescription Medication Refill RequestSwimming Pool Maintenance Service SchedulingVolunteer Orientation RegistrationPlant Nursery ConsultationWildlife Photography Tour BookingMoving Service Quote RequestCareer Counseling ConsultationStudy Abroad Program Application SupportDental Appointment ReschedulingInternet Service Provider Technical SupportPersonal Tax Filing ConsultationPet Training Service InquiryRooftop Garden PlanningWaste ManagementUrban Gardening WorkshopZero-Waste LifestyleFarming WorkshopUrban Farming WorkshopComposting Workshop RegistrationBeekeeping Workshop RegistrationLandscaping ConsultationFashion ConsultantEco-Friendly Home Renovation ConsultationElectric Vehicle Charging StationSolar Panel Installation ConsultationCommunity Garden Plot AssignmentLanguage Exchange ProgramHome Appliance Repair SchedulingPassport Renewal InquiryYoga Studio Membership InquiryAquarium Maintenance ConsultationCooking Class EnrollmentGardening Workshop RegistrationPublic Transit Pass RenewalVeterinary Appointment SchedulingBicycle Repair ShopDelivery Tracking InquirySmartphone AppFitness Tracker MalfunctionHotel Room Upgrade RequestLibrary Book Return IssuePrinter TroubleshootingBank Account Security AlertOnline Shopping Return ProcessSmart Home Device TroubleshootingCar Rental Booking IssueRestaurant Reservation Mix-upFlight Delay ResolutionGym Membership CancellationLaptop Repair ConsultationLocal Music Festival Lineup
FREE
Local Pottery Workshop RegistrationLocal Aquarium Membership BenefitsLocal Astronomy Club MeetingLocal Wildlife Photography WorkshopLocal Cooking Class ScheduleLocal Walking Group MeetupLocal Parent-Teacher Association MeetingJoining a Local Meditation GroupLocal Film Screening EventLocal Dance Class RegistrationLocal Bike-Sharing Program LaunchLocal Public Library Book Club LaunchPop-up Craft Fair EventLocal Theater Production AuditionFree Outdoor Yoga ClassesRooftop Urban Beekeeping WorkshopCommunity Food Drive InitiativeCommunity Art Gallery OpeningLocal Farmers Market OpeningElectric Vehicle Charging Station InstallationNeighborhood Pet-Sitting ServiceDigital Photography WorkshopNew Eco-Friendly Public Transit SystemCommunity Language ExchangeVirtual Reality ExhibitionNew Local RestaurantJoining a Local Chess ClubSkill-Share WorkshopCommunity Talent ShowCommunity Swap MeetCommunity Book ExchangeCharity RunCommunity Clean-up DriveCommunity Garden InitiativeNew Fitness RoutineRecycling ProgramVolunteer ProgramNeighborhood Watch ProgramNew HobbyCommunity Garden ProjectGym MembershipTravel PlansHome Renovation PlansNew Job OpportunityPlanning a Surprise Birthday PartyMental Health Support Programs
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Restaurant Etiquette TrainingAssistive Technology for DisabilitiesAutonomous Drone Delivery SystemsCrisis Communication ProtocolsGreen Building Design StandardsElectric Vehicle Infrastructure DevelopmentCoastal Marine ConservationCultural Heritage DigitizationVertical Gardening SolutionsHolistic Pet Care PracticesTraditional Handicrafts PreservationSustainable Fashion Supply ChainsTraditional Medicine IntegrationHistoric Art Restoration TechniquesMicrofinance InitiativesWildlife Conservation MethodsCommunity Emergency Response TrainingAdaptive Sports and Inclusive RecreationFood Waste ManagementSmart Home TechnologyZero-Waste MovementInternet Privacy and Digital SecurityDigital Nomad LifestyleBiomimicry in EngineeringNeurodiversity in the WorkplaceVirtual Reality in EducationCulinary FusionQuantum ComputingSustainable BeekeepingBioplastics RevolutionUnderwater ArchaeologyFishing PracticesPackagingArchitectureMindfulness in the WorkplaceTransportationArtificial Intelligence in HealthcareSpace TourismUrban FarmingRenewable EnergyFashion Trenda woman's incredible recovery from a skiing accident
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a family's unexpected encounter with dolphinsa young athlete who broke a local recorda girl who started a community gardena local band's surprise street performancea mysterious object found on a beacha missing hiker found after three daysa heartwarming rescue of a cat from a treea lost dog reunited with its ownera mysterious disappearance in a small townWildlife Conservation Technology in Urban AreasYouth Mental Health Support ProgramsDigital Literacy Programs for SeniorsMicroplastic Filtration InnovationNoise Pollution Reduction TechnologyEmergency Response Drone NetworksSolar Energy Employment GrowthSustainable Urban Agriculture InitiativesFood Safety and Quality Control SystemsFood Waste Reduction TechnologiesUrban Public Transit Modernization5G Network Implementation and SecurityPublic Transportation Safety Protocols During Health EmergenciesSmart Building Security SystemsOnline Learning Platform Security MeasuresDigital Privacy in Social Media PlatformsWorkplace Diversity and Inclusion InitiativesDigital Accessibility Standards in Public ServicesTelemedicine and Remote Healthcare ServicesDigital Banking Security MeasuresBlockchain Technology in Supply Chain ManagementCybersecurity in HealthcareSustainable Transportation InfrastructureDigital Identity Protection SystemsSmart Home Energy ManagementDigital Payment Security InnovationsRemote Work TechnologiesUrban Green Infrastructure DevelopmentMental Health Initiatives in the WorkplaceSpace Tourism AdvancementsSmart City DevelopmentInnovative Waste ManagementBionic Limb BreakthroughAutonomous Vehicle RevolutionVirtual Reality TherapyArctic Ice RestorationCarbon CaptureHolographic TechnologyRenewable Energy StorageDesalination TechnologyCoral Reef RestorationBiodegradable ElectronicsFusion EnergyCancer DetectionVertical FarmingRobotic Bee PollinationQuantum ComputingArtificial Intelligence in EducationUnderwater City ProjectRenewable Energy BreakthroughRemote Work Policy Discussion
FREE
Wildlife Sanctuary Expansion DiscussionConference Room Renovation DiscussionLibrary Book Club OrganizationTech Support Team MeetingNeighborhood Watch Program PlanningCompany Charity Marathon PlanningWorkplace Diversity Training DiscussionDisaster Relief Planning DiscussionCafeteria Menu Planning DiscussionMobile Food Pantry OrganizationSenior Center Activities PlanningOffice Relocation DiscussionPublic Park Redevelopment DiscussionDigital Literacy Workshop PlanningStudent Mentorship Program DiscussionCommunity Outreach Program PlanningCampus Recycling Program DiscussionEmployee Wellness Program PlanningUrban Cycling Initiative DiscussionHospital Volunteer Program DiscussionEmployee Transportation Solutions MeetingCultural Food Festival PlanningFitness Center Membership DriveSchool Field Trip Planning DiscussionWildlife Conservation Project DiscussionMental Health Awareness Campaign PlanningOffice Holiday Party PlanningCommunity Center Renovation PlanningArt Gallery Exhibition PlanningWorkplace Safety Committee DiscussionFood Bank Operations MeetingSummer Music Festival PlanningLibrary Services Improvement MeetingYouth Sports League PlanningEmergency Shelter Logistics MeetingStudent Council Budget MeetingCoral Reef Conservation MeetingQuantum Computing SeminarVertical Farming SymposiumRenewable Energy SymposiumUnderwater Photography WorkshopVolunteer Firefighter RecruitmentFarmers' Market CommitteeSustainable Fashion InitiativeRobotics Club MeetingCommunity Garden PlanningBook Club MeetingEnvironmental Task ForceCity Council MeetingSchool Fundraising CommitteeRemote Work vs Office Work Debate
FREE
Neighborhood Watch Program EffectivenessEnvironmental Impact of Fast Fashion in CanadaTraffic Calming Measures in Residential AreasYouth Sports Participation PoliciesUrban Rooftop Garden RegulationsUrban Car-Free Zones ProposalSchool Lunch Program ReformUrban Pedestrian Zone ExpansionUrban Walking Infrastructure DevelopmentUrban Tree Protection PolicyBilingual Education Policy ReformPublic Art Installation RegulationsUrban Street Art RegulationsUrban Farmer's Market RegulationsUrban Mixed-Use Development DebateUrban Food Truck RegulationsSchool Start Time Reform DebateUrban Green Space DevelopmentUrban Parking Reform DebateYear-Round Schooling ImplementationUrban Noise Pollution ControlDigital Literacy Education DebateSmart Street Lighting ImplementationBike-Sharing Program ImplementationReduced School Week ProposalE-Waste Recycling Initiatives in CanadaCommunity Gardens Policy DebateUrban Public Transit Expansion DebateZero-Waste Grocery Stores DebateIndigenous Language Preservation DebatePet-Friendly Workplace Policy DebateUrban Wildlife Management DebatePublic Libraries Modernization DebateVirtual Reality in Healthcare DebateLocal Food Movement ControversyHigh-Speed Rail Network DevelopmentQuantum Internet InitiativeInsect-Based Protein InitiativeAtmospheric Water Harvesting InitiativeUnderwater Habitat ProjectHolographic Education SystemVertical Forest InitiativeAlgae-Based Biofuel InitiativeLunar Agriculture InitiativeUnderwater Research StationInterplanetary Communication NetworkArtificial Intelligence Ethics BoardUnderwater City ProjectDigital Detox WeekBan on Single-Use PlasticsMandatory Mental Health EducationMandatory Solar Panel InstallationAutonomous Vehicle LegislationMandatory Recycling ProgramUniversal Basic IncomePremium
You will hear a conversation between a man and a woman at a concert venue's customer service desk. The woman is a customer service representative, and the man is a customer seeking a refund.
Part1
Part2
Part3
Part 1
Question 1 of 8
To exchange concert tickets
To get a refund for tickets
To report a COVID case
To buy last-minute tickets
Question 2 of 8
Original tickets only
48-hour advance notice
Healthcare provider documentation
Credit card information
Part 2
Question 3 of 8
Postponing the concert date
Using the ticket exchange board
Contacting the event organizer
Finding replacement friends
Question 4 of 8
Must be sold at original price
Cannot exceed original price
Must offer a discount
Prices are set by the venue
Question 5 of 8
Through email exchange
By the ticket holder
Through the venue's app
At the concert entrance
Part 3
Question 6 of 8
They are counterfeit
They are for a different concert
They are for the wrong date
They have already been used
Question 7 of 8
Only the original tickets
ID and credit card
Medical documentation
Proof of purchase only
Question 8 of 8
He can get a full refund
The concert was rescheduled
His friends can attend tomorrow
He found replacement tickets