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You will hear a news item about a food safety incident at a local restaurant chain.
Question 1 of 5
The food contamination at Fresh Bites was discovered after .....
routine health inspections.
employee complaints.
customer illness reports.
internal quality checks.
Question 2 of 5
The main cause of the contamination was .....
expired ingredients.
improper refrigeration.
cross-contamination.
poor cleaning practices.
Question 3 of 5
Fresh Bites plans to address the situation by .....
replacing all staff members.
closing permanently.
changing their menu items.
upgrading their procedures.
Question 4 of 5
As a result of this incident, local health authorities will .....
close all restaurant chains.
increase their supervision.
change food safety laws.
ban centralized processing.
Question 5 of 5
Fresh Bites' response to affected customers includes .....
free meals for a year.
gift certificates.
money back and medical costs.
public apologies only.