A customer emailing a pet grooming service to schedule a first-time appointment for their dog - (Reading > Correspondence)

A customer emailing a pet grooming service to schedule a first-time appointment for their dog

Passage

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Read the following message.

Dear Paws & Claws Pet Grooming, I am writing to inquire about booking a first-time grooming appointment for myLorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Questions0/11

1. Sarah contacted the grooming service because she .....

saw their advertisement online

received a recommendation from her neighbor

noticed their shop while passing by

found them through veterinary records

2. Before moving, Max was groomed by .....

a professional pet salon

Sarah herself

a neighbor with experience

a family member

3. Sarah is particularly concerned about Max's .....

aggressive behavior

anxiety around strangers

medical conditions

eating habits

4. Sarah wants to schedule the appointment .....

as soon as possible

after the family gathering

during the weekend

before a specific event

5. Sarah mentions that Max needs .....

basic training

medical attention

nail trimming

special food

6. Sarah is flexible with .....

payment options

pickup time

grooming packages

vaccination requirements

Here is a response to the message. Complete the response by filling in the blanks. Select the best choice for each blank.

Dear Ms. Mitchell, Thank you for your inquiry about grooming services for Max. We understand that this will be his , and we specialize in making first-time clients feel comfortable. Given the condition you described, we would indeed for Max's first visit. Regarding his anxiety, we have extensive experience with nervous dogs and can . We do require proof of before any grooming session. Based on your description, I estimate the service would take approximately 2-3 hours and cost between $80-$100, though this may vary once we . Best regards, James Wilson, Head Groomer