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You will hear a conversation between a passenger and a transit information officer about service disruptions.

Question 1 of 6

To report a problem with his transit pass

To ask about construction he noticed

To complain about service delays

To request a route schedule

Question 2 of 6

Free shuttle service

Alternative route options

A discount on weekly passes

Extended service hours

Question 3 of 6

Weekend shuttles are more expensive

Weekend shuttles run more frequently

Weekend shuttles follow different routes

Weekend shuttles have fewer stops

Question 4 of 6

By calling the information center

Through social media only

From station staff

Through the transit app

Question 5 of 6

They will be available 24 hours

They will be at busy stations only

They will wear distinctive clothing

They will ride on shuttle buses

Question 6 of 6

10-15 minutes

15-20 minutes

20-30 minutes

30-40 minutes