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You will hear a discussion about how online shopping affects local businesses.

Question 1 of 6

According to Sarah Chen, local businesses struggle mainly because .....

they lack marketing expertise.

they have higher operating costs.

their products are lower quality.

their staff is less qualified.

Question 2 of 6

Marcus Thompson believes that local businesses can succeed by .....

focusing exclusively on online sales.

reducing their physical store size.

combining online and physical presence.

matching online retailers' prices.

Question 3 of 6

Chen's criticism of the hybrid model focuses on .....

the cost and complexity of implementation.

the lack of customer interest.

the quality control issues.

the competition from other local stores.

Question 4 of 6

Thompson suggests that local stores should .....

focus solely on online sales.

reduce their product range.

offer lower prices than online retailers.

provide distinctive in-store experiences.

Question 5 of 6

Both experts agree that .....

online shopping will eventually replace local stores.

government intervention is necessary.

consumers prefer online shopping.

local businesses should reduce prices.

Question 6 of 6

The discussion suggests that the future of retail will likely .....

eliminate physical stores completely.

return to traditional shopping methods.

combine online and local shopping experiences.

be dominated by government-run stores.