CElTESTPIP
70% OFF

Exams

Practices

Learn

Premium

You will watch a discussion among three people at a hospital. Two are hospital staff members and one is a volunteer coordinator discussing changes to the hospital's volunteer program.

Guide & Tips about this part

Question 1 of 8

What is the main problem being addressed in the meeting?

Lack of training programs

Shortage of volunteer positions

Decreasing volunteer numbers

Poor supervision of volunteers

Question 2 of 8

What is the current scheduling requirement for volunteers?

Six hours per week at any time

Four hours monthly at fixed times

Same weekly shift for half a year

Flexible hours with minimum commitment

Question 3 of 8

What concern does one speaker raise about the proposed changes?

Cost of implementation

Quality of service

Staff workload

Space limitations

Question 4 of 8

What is suggested about the training system?

It should be eliminated

It should be role-specific

It should be shorter

It should be weekly

Question 5 of 8

Which department is mentioned as needing help during non-business hours?

Gift shop

Pediatric ward

Emergency department

Family waiting room

Question 6 of 8

What is the speakers' approach to implementing the changes?

Wait until next year

Make gradual changes

Change everything at once

Conduct a trial period

Question 7 of 8

What solution is proposed for supervision of new shifts?

Hiring new supervisors

Using department heads and experienced volunteers

Installing security cameras

Creating new staff positions

Question 8 of 8

What is the current state of the book cart program?

It has been discontinued

It is running at minimum capacity

It is fully staffed

It needs reorganization