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Dear Mr. Thompson, I am writing to bring your attention to several maintenance issues in our apartment building's fitness room that require ...
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Question 1 of 6
The main purpose of this letter is to .....
request a refund for fitness room fees
complain about other residents' behavior
report maintenance problems
suggest new fitness equipment
Question 2 of 6
According to the letter, the treadmill .....
needs to be replaced entirely
has multiple issues affecting its use
has stopped working completely
is too old to be repaired
Question 3 of 6
The writer mentions that the bench press .....
is completely unusable
poses a health risk
needs to be relocated
requires new weights
Question 4 of 6
Which of the following is NOT mentioned as a problem?
worn yoga mats
broken air conditioning
empty sanitizing station
low water pressure
Question 5 of 6
The writer has been using the fitness room for .....
six months
one year
two years
three years
Question 6 of 6
Sarah Mitchell offers to .....
help clean the fitness room
purchase new equipment
meet with management
organize repairs herself
7 . Here is a response to the message. Complete the response by filling in the blanks. Select the best choice for each blank.
Dear Ms. Mitchell, Thank you for your detailed letter regarding the fitness room maintenance issues. We 1 .... your concerns and will take immediate action. Our maintenance team has already been 2 .... to inspect the treadmill and cable machine this week. Regarding the hygiene supplies, I apologize for the oversight - we have 3 .... to have these restocked daily. The water fountain filter will be replaced tomorrow. As for the yoga mats, we have 4 .... and new ones should arrive within the week. I appreciate your offer to meet and 5 .... the equipment together. I will contact you to arrange a convenient time. Regards, James Thompson