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You will hear a conversation between an employee and a communications manager discussing crisis communication protocols.

Guide & Tips about this part

Question 1 of 6

Social media pressure

Employee feedback

An incident last year

Industry regulations

Question 2 of 6

Department heads have more authority

Employees receive alerts through multiple channels

Teams are notified individually

The process takes longer

Question 3 of 6

To reduce employee workload

To match competitor standards

To respond faster in the social media era

To improve accuracy of statements

Question 4 of 6

By hiring more staff

By using pre-approved templates

By consulting legal teams

By extending response times

Question 5 of 6

By the CEO's preference

By media attention

By a point-based evaluation

By department size

Question 6 of 6

Annual drills are conducted

Monthly surprise drills occur

Quarterly reviews are held

Weekly meetings take place