Listening Parts
Premium
You will hear a conversation between an employee and a communications manager discussing crisis communication protocols.
Question 1 of 6
Social media pressure
Employee feedback
An incident last year
Industry regulations
Question 2 of 6
Department heads have more authority
Employees receive alerts through multiple channels
Teams are notified individually
The process takes longer
Question 3 of 6
To reduce employee workload
To match competitor standards
To respond faster in the social media era
To improve accuracy of statements
Question 4 of 6
By hiring more staff
By using pre-approved templates
By consulting legal teams
By extending response times
Question 5 of 6
By the CEO's preference
By media attention
By a point-based evaluation
By department size
Question 6 of 6
Annual drills are conducted
Monthly surprise drills occur
Quarterly reviews are held
Weekly meetings take place