Premium
You will hear a conversation between an airline representative and a passenger about flight schedule changes.
Question 1 of 6
To request a refund for his flight
To change his travel date
To discuss a schedule change notification
To book a new flight to Toronto
Question 2 of 6
He has another flight to catch
He would miss his business meeting
The new flight is too expensive
He doesn't like the new aircraft
Question 3 of 6
Due to expected maintenance delays
Because of airport construction
Due to weather and security concerns
Because it's an international flight
Question 4 of 6
There will be a small rebooking fee
The passenger must pay the fare difference
The change will be free of charge
A fee will apply for seat selection
Question 5 of 6
Check the airline website regularly
Call back before the flight
Download the airline's mobile app
Sign up for email notifications
Question 6 of 6
He gets upgraded to business class
He keeps the same seat number
He moves to a window seat
He gets a different seat number but same type