Listening Parts
Premium
You will hear a conversation between a customer and a car rental company representative. The customer is having trouble with their online booking.
Question 1 of 6
To cancel a reservation
To make a new booking
To report a missing confirmation email
To complain about poor service
Question 2 of 6
The customer entered wrong email address
A technical problem with the system
The reservation wasn't properly completed
The email went to spam folder
Question 3 of 6
The rental location
The pickup date
The rental duration
The pickup time
Question 4 of 6
4 PM
2 PM
The time is not mentioned
12 PM
Question 5 of 6
The customer needs to call back
The customer will receive a new email
The customer must visit the office
The reservation will be cancelled
Question 6 of 6
At the downtown location
At the airport
At the customer's home
At a hotel