Listening Parts
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You will hear a conversation between a pet owner and a veterinary clinic receptionist. The pet owner is trying to schedule an urgent appointment for their sick cat.
Question 1 of 6
To request medical records
To schedule a routine check-up
To seek urgent care for a sick pet
To cancel an existing appointment
Question 2 of 6
An immediate appointment
An appointment the next day
A consultation with Dr. Johnson
A referral to another clinic
Question 3 of 6
By requesting emergency priority
Through a last-minute cancellation
By agreeing to see a different doctor
By paying an additional fee
Question 4 of 6
Payment in advance
A referral from another vet
Early arrival and medical records
Insurance information
Question 5 of 6
He is unavailable that day
He is the only vet at the clinic
He is the caller's regular vet
He specializes in emergency care
Question 6 of 6
Reluctant
Enthusiastic
Flexible
Demanding