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You will hear a conversation between a customer and a bicycle repair shop employee. The customer is seeking advice about a problem with their bicycle.

Guide & Tips about this part

Question 1 of 6

The bicycle's brakes are squeaking

The gears are not working properly

The tires need replacement

The chain keeps falling off

Question 2 of 6

Six months

Two years

Approximately one year

The customer doesn't remember

Question 3 of 6

They lack the necessary parts

Their mechanic is away

They have many customers

The repair is too complex

Question 4 of 6

Replacing the entire gear system

A complete bicycle inspection

Buying a new bicycle

Waiting for a few weeks

Question 5 of 6

Less than $50

$60

More than $100

The price wasn't specified

Question 6 of 6

Requests a different service time

Agrees to bring the bicycle later that day

Decides to look for another shop

Asks for a price reduction