Listening Parts
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You will hear a conversation between an electric vehicle owner and a customer service representative from an EV charging network. The vehicle owner is having trouble using a charging station.
Question 1 of 6
Their car battery is dead
The charging station is not responding
The mobile app won't download
Their payment was declined
Question 2 of 6
A 2021 ElectroCar X3
A 2023 ElectroCar X3
A 2022 ElectroCar X3
A 2022 ElectroCar X2
Question 3 of 6
Resetting the station
Checking the cable connection
Restarting the app
Unplugging the vehicle
Question 4 of 6
Station 24 in Greenville
Station 42 in Greenfield
Station 44 in Greenville
Station 42 in Greenville
Question 5 of 6
Updating the mobile app
Remote reset of the station
Technical support visit
Replacing the charging cable
Question 6 of 6
Using a credit card
Using the mobile app
Using a charging card
Using the station's interface